SaaS Comparison

Freshsales vs Insightly: Which is Better in 2026?

SaaS Battle

Freshsales vs Insightly: The Ultimate Comparison

In the competitive landscape of B2B SaaS, choosing the right CRM solution can significantly impact your business’s success. Freshsales and Insightly emerge as strong contenders, each offering unique features tailored to distinct user needs. This comparison aims to help you understand which platform aligns better with your business goals, focusing on essential features, pricing, and overall utility.

Both Freshsales and Insightly cater to businesses looking for advanced CRM capabilities, yet they diverge substantially in functionality and pricing structures. Freshsales harnesses the power of AI for lead scoring, providing users with actionable insights that enhance their sales strategies. On the other hand, Insightly stands out with its project routing feature, allowing seamless task management and collaboration among teams. In this article, we will dissect each platform’s offerings to determine which tool would be the better fit for your organization.

Main Features Compared

Freshsales is renowned for its AI-based lead scoring, a feature that automatically evaluates and ranks leads based on their likelihood to convert. This functionality allows sales teams to prioritize their efforts effectively, increasing productivity and enhancing conversion rates. Additionally, Freshsales boasts a user-friendly interface, integrations with numerous applications, and robust reporting features designed to provide users with a comprehensive view of their sales pipeline.

In contrast, Insightly offers project routing, a feature that enables users to assign tasks and projects to team members automatically. This helps streamline workflows and enhances collaboration among team members. Insightly also provides excellent project management features, integration options, and customer support tools, making it an ideal choice for businesses looking for an all-in-one solution that combines CRM and project management functionalities.

Pricing Comparison

When it comes to pricing structures, Freshsales is positioned at a competitive rate of $15 per user per month, offering comprehensive features that cater to small and medium-sized businesses. Insightly, on the other hand, is priced at $29 per user per month, reflecting its broader project management capabilities. Below is a comparison table summarizing the key features and pricing of both tools:

FeatureFreshsalesInsightly
AI-based lead scoringYesNo
Project routingNoYes
Pricing$15/user/month$29/user/month
User-friendly interfaceYesYes
IntegrationsExtensiveModerate

The Verdict: Which One Should You Choose?

Choosing between Freshsales and Insightly ultimately depends on your business needs. If your primary focus is on gaining actionable insights to enhance your sales strategy, Freshsales provides exceptional AI-driven capabilities at a lower price point, making it ideal for sales-focused businesses. Conversely, if your organization prioritizes project management alongside CRM functionalities, Insightly delivers robust project routing features that can aid in task management, though at a higher cost. Assess your requirements carefully to select the tool that best supports your strategic objectives and operational workflow.