SaaS Comparison

CrazyEgg vs FullStory: Which is Better in 2026?

SaaS Battle

CrazyEgg vs FullStory: The Ultimate Comparison

In today’s fast-paced digital landscape, understanding user behavior is critical to website optimization and enhancing digital experiences. Two leading tools that cater to these needs are CrazyEgg and FullStory. CrazyEgg specializes in website optimization, offering insightful heatmaps and conversion tracking at an accessible price point. In contrast, FullStory focuses on delivering a comprehensive digital experience, allowing businesses to analyze user interactions in depth, often at no cost. This comparison will dissect their features, pricing, and suitability for various business needs, helping you make an informed decision.

Choosing the right analytics tool can have a profound impact on your website’s performance and user engagement. Whether you’re a budding startup or an established enterprise, understanding the nuances between CrazyEgg and FullStory will enable you to select the best platform for your requirements. Let’s explore how these two tools stack up against each other and discover which one aligns better with your business goals.

Main Features Compared

CrazyEgg

  • Website Optimization: CrazyEgg excels in offering tools that visualize how users interact with your site through heatmaps and scrollmaps. This allows businesses to identify areas for improvements.
  • A/B Testing: Users can set up experiments to determine which changes drive better engagement and conversions, enabling data-driven decision-making.
  • Conversion Tracking: CrazyEgg helps track how users progress through sales funnels, providing insights into potential drop-off points.

FullStory

  • Digital Experience Insights: FullStory provides in-depth session replay capabilities, allowing teams to observe real-time user interactions, helping to identify usability issues.
  • Search and Segment: Advanced search capabilities enable users to segment data based on specific user actions or behaviors, tailoring analytics for targeted insights.
  • Integration Support: FullStory seamlessly integrates with various marketing stacks, providing a unified view of user activity across different platforms.

Pricing Comparison

When comparing pricing, CrazyEgg offers a solid entry point for businesses focused primarily on website optimization, while FullStory provides a free tier aimed at delivering robust insights without needing an initial investment.

FeatureCrazyEggFullStory
Primary PurposeWebsite OptimizationDigital Experience
Starting Price$29/monthFree
Heatmaps and ScrollmapsYesNo
A/B TestingYesNo
Session ReplayNoYes
User SegmentationLimitedAdvanced
IntegrationsBasicExtensive

The Verdict: Which One Should You Choose?

If your primary goal is to enhance website performance through visual insights and A/B testing, then CrazyEgg is the better choice for you. Its focused tools are designed for businesses looking to optimize their sites based on user engagement data. On the other hand, if you require a more comprehensive overview of user interactions and are interested in session replay features, FullStory stands as the superior option. Furthermore, its free pricing model makes it an appealing choice for startups or small businesses wanting to improve their digital experiences without a financial commitment. Evaluate your needs carefully to decide which tool best fits your strategy.